Frequently Asked Questions

What is Wellist?

Wellist is a complimentary patient program offering one-stop resource where patients
and families can connect with personalized clinical information, recommendations for vetted resources from the community or their provider, and their loved ones for personal support. It is accessible from a phone, computer, or tablet and through our email and phone.

How do I sign up?

Get started with the Wellist program at your hospital here or call Wellist’s Support Team at 855-WELLIST. The call center is open Monday - Friday from 9am - 5pm ET and supports over 200 languages.

What should I expect?

As a patient, you have full access to the information, resources, and support you need all in one place. Create and access your account using the Wellist website or phone line to create a plan that’s right for you.

How do I get matched with services?

A little information goes a long way. By entering what’s most important to you – whether that’s prioritizing resources that are low-cost, close to home, or most relevant to your health – you’ll get access to curated, personalized recommendations.

Can I get resources if I don’t live near the treatment center?

Yes. You have access to local resources as well as hundreds of national services. You can choose services close to home or close to your treatment center.

What type of information can I find on Wellist?

Wellist provides information about treatment center-provided patient tools and clinical services, as well as health information about your diagnosis, treatment, recovery and more. You can also find a crowdfunding tool to coordinate social and financial support from loved ones.

I’m a caregiver. Can I use this tool?

Yes. Every patient, family member, and caregiver has access to Wellist.

How much do these services cost?

Services include free, discounted and fee-based offerings; most services are non-clinical, but some accept insurance. Creating an account online or calling the phone line is free of charge.